A Message From A Burlington Club Caregiver
I am grateful for the opportunity to share how truly incredible this program has been for our family. Caring for a loved one with complex behavior needs has been challenging, and, honestly, we felt like we were drowning in the abyss of the healthcare system. We were in a pretty dark place. But from the moment I made my first call to the Acclaim Burlington Club, it was like they spoke our language. They understood the roller coaster we were going through—or at least made me feel that way—but, more importantly, it seemed like they knew exactly what part of our lives needed support in a kind of magic, intuitive way.
Every single person here has consistently amazed me, and my heart is always bursting with gratitude for everyone they help. The Burlington Club represents the best of the human spirit. They don’t just help with the text book aspects; they get the full picture. They work with my family member in a way that respects their dignity and helps them live in the moment, using everything from cognitive exercises to physical activities to keep them engaged and safe. They particularly enjoy the music and art programs, and they love participating in games, exercise circles, and having conversations during lunch and tea. If quiet time is needed, that’s always accommodated too.
They also take the time to educate and support our family, giving us the tools we need to navigate this journey, whether it’s understanding the changes that come with this condition or knowing how to manage certain behaviors. The peace of mind I now have is immeasurable. I’ve been able to focus on my business, knowing that I don’t have to worry meeting going long or worrying about their hired care walking out, or not showing up.
The team here is fully engaged in every step they take, and they present it with such ease that it’s as though they’ve practiced navigating every twist and turn these situations can throw at you ahead of time, anticipating not only my family member’s needs but ours as a family as well. What truly blows my mind is their unwavering commitment to finding solutions in a matter-of-fact way, no matter how complex or exhausting the challenge may seem to me. They’ve had to take different approaches, experimenting with what works best for my family member, and through it all, they’ve never made me feel like there was something they couldn’t handle.
This program has been a lifeline, and I feel so deeply grateful to have found people who genuinely care and understand. If you’re in a similar situation, I can’t recommend them enough. It’s been a relief, a joy, and, honestly, a lot of peace. Thank you so much for everything you do.
Acclaim Health offers Adult Day Programs in Oakville, Burlington, and Mississauga. If you’d like to learn more about them, click below