Adult Day and Caregiver Support – Who to Contact
Contact these staff members for all site-specific needs: scheduling, payments, member updates, and activity/engagement questions, caregiver support, and more.
Jump to your club: Mississauga Club | Burlington Club | Soper Club | Walmley Club | JIM’s Suites
Adult Day and Caregiver Support Leadership
Day Program Manager (All Clubs)
Katie McNally
905-847-9559 ext. 2404
Topics: Questions about Acclaim Health services, questions about your subsidy application, feedback, compliments or concerns.
Acting Director (All Clubs)
Sarah Toole
905-847-9559 ext. 2416
Topics: Questions about Acclaim Health services, questions about your subsidy application, feedback, compliments or concerns.
Mississauga Club
Administrative Assistant
Lindsay Starkman
905-823-9264
Topics: Reporting an absence (please leave your name, message and call back number if you get the machine), foot care registration, account payments, returning call for health screener.
Supervisor
Tyler Xavier
905-823-9264
Topics: Club member updates, noticing changes in ability/wellbeing, adding/changing days of service (including “1 time only” changes, holds or discharge), information regarding subsidy applications, referrals to transportation services and/or Behavioural Supports Ontario.
Acting Recreationist
Gloria Wright
905-823-9264
Topics: Questions regarding the club members activities/engagement, activity suggestions/strategies for in the home, care plan reviews and satisfaction surveys.
Music Therapist
Mason Gibson
905-847-9559 ext. 2426
Topics: Music care strategies, information pertaining to group or individual music therapy sessions.
Caregiver Educator, Integrated Care
Hashini Pallewatta
905-847-9559 ext. 2427
Topics: 1:1 consultation, resources/support to care for your family member, monthly support groups (in person and virtual offerings), education sessions, social or wellness event info/registration.
Burlington Club
Administrative Assistant
Shelley Sharpen
905-632-8168
Topics: Reporting an absence (please leave your name, message and call back number if you get the machine), foot care registration, account payments, returning call for health screener.
Acting Supervisor
Amber Davis
905-632-8168 ext. 2442
Topics: Club member updates, noticing changes in ability/wellbeing, adding/changing days of service (including “1 time only” changes, holds or discharge), information regarding subsidy applications, referrals to transportation services and/or Behavioural Supports Ontario.
Acting Recreationist
Kathy Cule
905-632-8168 ext. 2407
Topics: Questions regarding the club members activities/engagement, activity suggestions/strategies for in the home, care plan reviews and satisfaction surveys.
Music Therapy Team Lead
Meredith Woodiwiss
905-632-8168 ext. 2453
Topics: Music care strategies, information pertaining to group or individual music therapy sessions.
Caregiver Educator, Dementia Care
April Graham
905-632-8168 ext. 2417
Topics: 1:1 consultation, resources/support to care for your family member, monthly support groups (in person and virtual offerings), education sessions, social or wellness event info/registration.
Soper Club
Administrative Assistants
Ebun Emehinola or Cheryl Avellana
905-847-9559
Topics: Reporting an absence (please leave your name, message and call back number if you get the machine), foot care registration, account payments, returning call for health screener.
Acting Supervisor
Tessa Vanderhoeven
905-847-9559 ext. 2401
Topics: Club member updates, noticing changes in ability/wellbeing, adding/changing days of service (including “1 time only” changes, holds or discharge), information regarding subsidy applications, referrals to transportation services and/or Behavioural Supports Ontario.
Acting Recreationist
Erika Noll
905-847-9559 ext. 2412
Topics: Questions regarding the club members activities/engagement, activity suggestions/strategies for in the home, care plan reviews and satisfaction surveys.
Immersive Recreationist
Martin Soltys
905-847-9559 ext. 2418
Topics: Questions about Immersive Room programming, ideas for Immersive Room content, Virtual Club information and activities. Visit the Virtual Club
Music Therapist
Mason Gibson
905-847-9559 ext. 2426
Topics: Music care strategies, information pertaining to group or individual music therapy sessions.
Caregiver Educator, Dementia Care
Vinitha Nair
905-847-9559 ext. 2411
Topics: 1:1 consultation, resources/support to care for your family member, monthly support groups (in person and virtual offerings), education sessions, social or wellness event info/registration.
Walmley Club
Administrative Assistants
Ebun Emehinola or Cheryl Avellana
905-847-9559
Topics: Reporting an absence (please leave your name, message and call back number if you get the machine), foot care registration, account payments, returning call for health screener.
Program Coordinator
Sheryl Nieminen
905-847-9559 ext. 2470
Topics: Club member updates, noticing changes in ability/wellbeing, adding/changing days of service (including “1 time only” changes, holds or discharge), information regarding subsidy applications, referrals to transportation services and/or Behavioural Supports Ontario.
Recreationist
Meghan Headrick
905-823-9387
Topics: Questions regarding the club members activities/engagement, activity suggestions/strategies for in the home, care plan reviews and satisfaction surveys.
Immersive Recreationist
Martin Soltys
905-847-9559 ext. 2418
Topics: Questions about Immersive Room programming, ideas for Immersive Room content, Virtual Club information and activities. Visit the Virtual Club
Music Therapist
Mason Gibson
905-847-9559 ext. 2426
Topics: Music care strategies, information pertaining to group or individual music therapy sessions.
Caregiver Educator, Integrated Care
Hashini Pallewatta
905-847-9559 ext. 2427
Topics: 1:1 consultation, resources/support to care for your family member, monthly support groups (in person and virtual offerings), education sessions, social or wellness event info/registration.
JIM’s Suites
Administrative Assistants
Ebun Emehinola or Cheryl Avellana
905-847-9559
Topics: Reporting an absence (please leave your name, message and call back number if you get the machine), foot care registration, account payments, returning call for health screener.
Supervisor
Cassidy Morita
905-847-9559 ext. 2420
Topics: Trial stay/booking requests (can also be submitted online), changes to bookings, general inquiries, guest updates. Request a reservation online
Program Coordinator
Adam Hamid
905-847-9559 ext. 2425
Topics: Urgent guest updates in the afternoon, activity suggestions/strategies.